This Privacy Policy explains how Waunch ("we", "us") collects, uses, and protects information when you use our platform to build, market, and sell courses, memberships, and digital products.
1. Overview
This policy applies to creators who use Waunch to run their business, and to the students and customers who interact with content hosted on Waunch. Where a creator collects data from their own students, the creator acts as the data controller for that information, and Waunch acts as a processor on their behalf.
2. Information we collect
- Account information: name, email address, password, and billing details when you sign up.
- Business content: courses, media, pricing, and marketing content you upload.
- Customer and student data: names, emails, purchase history, and progress data collected through your storefront.
- Usage data: pages visited, features used, and device or browser information, collected automatically.
- Payment data: processed by our payment providers; we do not store full card numbers on our servers.
3. How we use information
We use the information we collect to operate and improve the Service, process payments and payouts, provide customer support, send service-related communications, detect and prevent fraud or abuse, and comply with legal obligations. We do not sell personal information to third parties.
4. Cookies and tracking
We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect how the Service functions.
5. How we share information
We share information with:
- Service providers who help us operate Waunch, such as hosting, email delivery, and payment processing partners.
- Creators, with respect to their own students' data collected through their storefront.
- Law enforcement or regulators, where required by law or to protect our rights and the safety of users.
- A successor entity, in the event of a merger, acquisition, or sale of assets.
6. Data retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is deleted or anonymized.
7. Security
We use industry-standard technical and organizational measures, including encryption in transit, to protect information against unauthorized access, alteration, or loss. No system is completely secure, and we cannot guarantee absolute security.
8. Your rights and choices
Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below; if you are a student or customer of a creator, you may also need to contact that creator directly, as they control your data within their storefront.
9. International transfers
Information may be processed in countries other than your own. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally.
10. Children's privacy
Waunch is not directed at children under 16, and creators using the platform are responsible for ensuring their own courses and storefronts comply with applicable children's privacy laws if their content targets that audience.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-app notice before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.
12. Contact
Questions about this Privacy Policy can be sent to [email protected].